• customer-service@factorgadgets.com
  • SUPPORT 24/7

Shipping Informations

What Shipping Methods are Available?

We use international careers like DHL, UPS to ship your items. We also work with global partners to quickly ship your orders.

How Long Will it Take To Get My Package?

Once you place your order, please allow 2-3 business days to process your orders. After that, it will take 5-10 business days for delivery in the United States, and 12-18 business days for international orders.

How Do I Track My Order?

Connect to your account and check your shipping status. If you don't create customer's account when checking out, you can send us a mail with your order number and we will contact you. 

Do I Need A Account To Place Order?

You don't need account to place order on Factor Gadgets, but we recommend you to create your account to make easy your order tracking.
FAQ Second Version
Connect to your account and check your shipping status. If you don't create customer's account when checking out, you can send us a mail with your order number and we will contact you. 

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return. Our customer service team will review the return request and will send further instructions if the return is approved.
Once you place your order, please allow 2-3 business days to process your orders. After that, it will take 5-10 business days for delivery in the United States, and 12-18 business days for international orders.
We use international careers like DHL, UPS to ship your items. We also work with global partners to quickly ship your orders.

What payment methods do you accept ?

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

Will shipping be covered for my returns ?

All return shipping fees and other miscellaneous fees are the responsibility of the customer.

What if the item(s) I received are defective/incorrect/damaged ?

Please contact us within 10 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

How long is the return process ?

Processing returns may take up to 5 business days from the day we receive your return. We will email you to confirm once your return has been processed.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 2-5 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
BACK TO TOP
Sale

Unavailable

Sold Out